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(KY03) – The Dental Treatment Coordinator Course, Maximizing Higher Case Acceptance- A Team Approach

August 25, 2023 Author: Karen Young

Course Title: (KY03) – The Dental Treatment Coordinator Course, Maximizing Higher Case Acceptance- A Team Approach

This Course Is a MUST For All Dental Treatment Coordinators.

A POWERFUL PROGRAM FOR ALL DENTAL IMPLANT TREATMENT COORDINATORS, ALL ADMINISTRATIVE TEAM MEMBERS, AND ALL CLINICAL TEAM MEMBERS, INCLUDING ALL DENTISTS THIS PROGRAM WILL AID IN TEAM COHESION AND ELEVATE YOUR PRACTICE TO THE NEXT LEVEL

Course Length: Full-Day- 7 Hours

Course Length: Also offered as a two-day program with many more break-out sessions and hands-on learning with group break-out sessions. If requesting this program as a two-day, the maximum capacity is 40 attendees.


Target Audience: All Auxiliary Team Members & Dentists

Course Description: This 1-Day Program Is For All Team Members, Whether You Are New To The Field Or Have Experience In A Dental Implant-Related Office. We Will Discuss The Evolution Of Dental Implants And Risk Documentation And Discover How Co-Diagnosing Will Empower Your Patients And Allow Them To Understand Their Perception Of The Value Of The Recommended Treatment. We Will Review The Entire Journey Of Your Patient’s Experience And Learn How The Value Of Dental Implants Can Restore Oneself Physically And Psychologically.

This Program Empowers The Team To Aid In Higher Case Acceptance While Building

Strong Team Cohesion.

Learning Objectives:

1. To Gain A More Robust Understanding Of Why Your Role In Practice Is So Valuable.

2. To Understand Why Dental Implants Are Valued As The # 1 Choice For Tooth Replacement Therapy.

3. To Understand Why We Recommend Crowns, Braces, And Periodontal Treatments To Our Patients.

4. Learn To Empower Your Patients With More Vital Communication Tactics.

5. To Obtain A Better Understanding Of The Clinical Components Of Dentistry.

6. Learn To Comprehend Missing Teeth Via A Panorex And Empower Yourself To Aid In The Treatment Co-Diagnosing.

Let It Begin With Dental Implants

  • Evolution Of Dental Implants
  • The Underlying Principle For Dental Implants
  • Facts And Figures
  • Pros/Cons; Implant /Vs. Bridge / Vs. Dentures

Communication Strategies

  • Helping Patients Identify Their Condition And Needs/Co-Diagnosing
  • Increasing The Perceived Value Of Dental Implants
  • Communication Skills And Verbiage Necessary To Educate Patients On The Risks/Benefits
  • Commonly Asked Questions And Appropriate Responses; Addressing The WHY
  • Are You A Good Communicator? -Break Out Session- 2-Day Program Only

Consultation Time

  • Reviewing The Panorex-Breakout Session- 2-Day Program Only
  • The Importance Of Modalities
  • Use Of Visual Aids And Other Teaching Aids-Reading X-Rays, C.T. Scans
  • Patient Handouts/Brochures; Before And After Folders

Morning Huddles

  • Group Collaboration-Identify Key Elements- 2-Day Program Only
  • Key Elements For A Productive Morning Huddle

Follow UP Systems

  • Work Smarter, Not Harder
  • It Is All About Systems and Tracking

Clinical Procedures And Treatment Planning

  • Surgical And Restorative Implant Procedures
  • Home Care And Maintenance: Informing Your Patient What They Need To Know
  • The All-Important Post-Op Call
  • Indications For Dental Implants And Consequences Of Lack Of Treatment/Risks And Cons
  • Terminology And Definitions Related To Implant Dentistry

Bone Grafting/Where, How & Why?

  • A Deeper Look Into Bone
  • Understanding The Rationale

Documentation: Risk Management: Record Keeping, Informed Consent

  • Medical Clearance Documentation
  • Pre/Post-Operative Documentation
  • Review And Understand Consent Forms
  • Fee Presentation And Financial Options, Dental Financing
  • Discounts

The Insurance Game

  • The 5-Year Rule
  • How To Answer; “Will My Insurance Cover Dental Implants?”
  • Alternative Benefit Clause
  • Predetermination Questionnaire

Marketing Your Practice

  • Google Reviews/QR Coding
  • Increase Referrals; It Starts With YOU

Simple Secrets

  • Case Presentation; A Look At A Different Approach
  • Focus On The Result/What Is Important To YOU? Needs/Vs. Wants
  • 15 Reasons Your Patients Do Not Accept Treatment

Case Presentations/Breakout Sessions

  • Identify Key Simple Secrets
  • Understand In A Nutshell; How To Tie It All Together
  • Learn Via Group Collaboration; Discuss Options To Your Patients-2-Day Program Only

 At this session, I provide CT Scans/Panorex to the attendees with a copy of my option sheet (see attached).  I ask the attendees to review the images and provide @ least three options for optimal treatment care for a patient.  I allow 2 hours for this component for the attendees to prepare and then demonstrate their finds.   Maximum capacity 40 attendees

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